User Tools

Site Tools


win81problmes

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
win81problmes [2016/04/24 18:00]
admin
win81problmes [2017/01/25 22:29]
admin removed
Line 1: Line 1:
-====== First step ======+====== Activate Log - (Error protocol)  ======
 Activate the log file Activate the log file
 1. Go to the licensing menu (Main Form -> Options-> Licensing Options) or press  CTRL+Alt + L  1. Go to the licensing menu (Main Form -> Options-> Licensing Options) or press  CTRL+Alt + L 
-{{ :ins:go_to_menu.png?200 |}}+{{ :ins:go_to_menu.png?600 |}}
  
 2. Activate Loging  (the programm will write what is doing, if some error happend) 2. Activate Loging  (the programm will write what is doing, if some error happend)
 +{{ :ins:options_for_loging.png?600 |}}
  
 3. Set path for loging  (where to save the log file. This is a text file with file end .log) 3. Set path for loging  (where to save the log file. This is a text file with file end .log)
 +{{ :ins:activate_and_pfad_selection.png?600 |}}
 +
 4. Restart your application. If the error still exists, wait at least 30 seconds and then close it, 4. Restart your application. If the error still exists, wait at least 30 seconds and then close it,
 and go to the path for the .log file and send it to us. and go to the path for the .log file and send it to us.