Differences

This shows you the differences between two versions of the page.

--- win81problmes [2015/08/16 12:22]
127.0.0.1 external edit
+++ win81problmes [2016/04/24 18:06]
admin [First step]
@@ Line 1: / Line 1: @@
+====== Activate Log - (Error protocol)  ======
+Activate the log file
+. Go to the licensing menu (Main Form -> Options-> Licensing Options) or press  CTRL+Alt + L
+{{ :ins:go_to_menu.png?600 |}}
+. Activate Loging  (the programm will write what is doing, if some error happend)
+{{ :ins:options_for_loging.png?600 |}}
+. Set path for loging  (where to save the log file. This is a text file with file end .log)
+{{ :ins:activate_and_pfad_selection.png?600 |}}
+. Restart your application. If the error still exists, wait at least 30 seconds and then close it,
+and go to the path for the .log file and send it to us.
 ====== Windows 8.1 ======

Help for TexMind Products